Healthy Tension: What It Really Is, How to Practice It
The word conflict connotes all kinds of imagery and emotions for people. Nearly all of which tend to be negative.
Sometimes it’s worth the battle to try to expand or change the definition of a word. I’ve been doing that for most of this book: helping the reader begin to view conflict as a leadership opportunity. Conflict is something we do. We mostly have not done it well. However, we can do it well. Actually, we can be great at it.
Sometimes it’s just easier to use a different word. It avoids some of the negative connotations. If, when working with your team, you find it is taking too much effort to help them emotionally accept the word conflict as a neutral word—but an experience ...
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