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CHAPTER 14Listening Is the Place to Start

This weekend I drove to Pittsburgh for a wedding. Cruising up the Interstate, I didn’t know what was ahead for me when I would reach the city. For a stranger, Pittsburgh is a challenging maze of roads that twist around ridges and hills, crossing and re-crossing its well-known three rivers. Though I had written directions and an unwavering voice in the GPS system, finding my way to the hotel, to the church, to the reception, and back to the hotel became quite an adventure. Fortunately, when I packed for the trip I remembered to include an emergency supply of calm, an order of courage, and just enough curiosity ...

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