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Configuring Cisco Unified Communications Manager and Unity Connection: A Step-by-Step Guide, Second Edition by David Bateman

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Chapter 11. Exploring Unity/Connection Tools

So far in this book, you have learned how to tackle many of the day-to-day configuration tasks that must be performed to create and maintain an efficient unified messaging solution. This chapter examines the monitoring and reporting capabilities that are accessible from the web-based administration interface.

In addition to web-based tools, developers of the Unity application have created a number of devices that help make the job of the integrator and administrator much easier. These tools assist in a wide scope of tasks that range from bulk editing to integration monitoring. These tools are available from the desktop of the Unity server by clicking the Unity Tools Depot icon.

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