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Configuring Cisco Unified Communications Manager and Unity Connection: A Step-by-Step Guide, Second Edition by David Bateman

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Chapter 1. CUCM and Unity Connection Overview

Before embarking on any worthwhile adventure, it is important that you have a good map and a solid understanding of the purpose of your trip. This chapter provides just that—an introduction to some of the many components that make up a Cisco Unified Communications environment.

Technical books can be divided into one of two categories: “why” books and “how-to” books. Why books provide you with a solid understanding of the technology and explain why you would want to deploy it. How-to books tell you how to deploy a given technology. This is a how-to book. The main purpose of this book is that of a configuration reference. However, it is important that you have a solid understanding of the technology. ...

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