CONTENTS
CHAPTER 1 The Anticipator: Filippo Passerini
CHAPTER 2 The Rocket Scientist: Rebecca Rhoads
CHAPTER 3 The Fixer: Steve Bandrowczak
CHAPTER 4 The Pilot: Carol Zierhoffer
CHAPTER 5 The Conductor: Lynden Tennison
CHAPTER 6 The Decider: Wayne Shurts
CHAPTER 7 The Realist: Don Imholz
CHAPTER 8 The Accidental CIO: Sheleen Quish
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