CompTIA Security+ SY0-301 Authorized Cert Guide, Deluxe Edition, Second Edition

Chapter 15. Policies, Procedures, and People

This chapter covers the following subjects:

• Environmental Controls—When dealing with the environment, it is important for a security person to consider fire suppression methods, heating, cooling, ventilation, shielding, and how to protect the server room. This section covers fire suppression methods, such as fire extinguishers, sprinkler systems, and special hazard protection, and HVAC, shielding, and the Faraday cage concept.

• Social Engineering—This section delves into the methods and techniques that social engineers can employ to gain access to buildings and systems and obtain company data and personal information. It also covers the various ways that these social engineers can be defeated.