Chapter 14. Network Troubleshooting

After completion of this chapter, you will be able to answer the following questions:

  • What are the elements in a structured troubleshooting model?

  • What common physical layer troubleshooting issues might you encounter?

  • What potential Layer 2 issues are you most likely to face when troubleshooting a network containing Ethernet switches?

  • Aside from routing protocol troubleshooting, what Layer 3 troubleshooting issues are common in a routed network?

  • How do characteristics unique to wireless networks impact your troubleshooting of a network containing wireless access points?

As you perform your day-to-day tasks of administering a network, a significant percentage of your time will be dedicated to resolving network ...

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