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CompTIA Network+ Certification Study Guide: Exam N10-004, 2nd Edition by Scott Sweitzer, Mohan Krishnamurthy, Dustin L. Fritz, Michael Cross, Naomi Alpern, Robert Shimonski

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Chapter 11

Network Troubleshooting Tools

Exam Objectives in this Chapter

Introduction

Throughout this exam guide, we’ve talked about the fundamentals of network protocols and network operating systems. In this chapter, we’ll bring together that knowledge to help you in troubleshooting any errors or problems that occur on your network. We’ll begin by talking about the overall methodology that you’ll use to troubleshoot a network. This begins with gathering information about a problem to try to determine its cause. You’ll then use your understanding of networking concepts as well as your knowledge ...

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