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THE FOLLOWING COMPTIA IT FUNDAMENTALS EXAM OBJECTIVES ARE COVERED IN THIS CHAPTER:

  • 5.3 Given a scenario, implement basic support concepts
    • Check for external issues
      • Loose cables/connections
      • Power
      • Physical damage
    • Manufacturer documentation
    • Manufacturer websites
    • Technical community groups
    • Internet search engine
    • Contact technical support
  • 5.4 Explain basic backup concepts
    • Importance of backups
    • Scheduling
    • Frequency
    • Storage mediums
      • Locally attached storage
      • Offsite/cloud-based
      • Network attached storage
    • Backup verification and testing

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