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CompTIA CTT+™ Certified Technical Trainer All-in-One Exam Guide

Book Description

"All-in-One is All You Need"

"This book coaches you through the five domains of the exam and provides effective practice exercises to prepare you with confidence. Thanks for providing the industry with such a great book!" -- Linda Hainlen, Director; Learning Solutions, Indiana University Health

Get complete coverage of all the material included on the CompTIA CTT+ exams inside this comprehensive resource. Written by industry expert, trainer, and project management consultant Joseph Phillips, this authoritative guide covers exams TKO-201, TKO-202, and TKO-203 in full detail. You'll find learning objectives at the beginning of each chapter, exam tips, practice questions, and in-depth explanations. A bonus appendix provides accelerated review of the exam objectives. Designed to help you pass the exams with ease, this definitive volume also serves as an essential on-the-job reference.

COVERS ALL EXAM TOPICS, INCLUDING HOW TO:

• Evaluate learners' needs

• Manage the technical classroom

• Engage learners through instructional methods

• Manage instructional materials

• Train with confidence

• Lead a successful class

• Manage learner-centered instruction

• Promote learner engagement

• Motivate adult learners

• Evaluate learner competencies

• Evaluate instructor performance

CD-ROM FEATURES:

• Two practice exams

• Video training

• PDF of the book

Table of Contents

  1. Cover Page
  2. CompTIA CTT+™ Certified Technical Trainer
  3. Copyright Page
  4. CD Page
  5. Dedication
  6. About the Author
  7. Contents at a Glance
  8. Contents
  9. Preface
  10. Acknowledgments
  11. Introduction
  12. Part I Planning Prior to the Course
    1. Chapter 1 Preparing for the Exam
      1. About the CompTIA CTT+ Essentials Exam
        1. Domain 1: Planning Prior to the Course
        2. Domain 2: Methods and Media for Instructional Delivery
        3. Domain 3: Instructor Credibility and Communications
        4. Domain 4: Group Facilitation
        5. Domain 5: Evaluate the Training Event
      2. Passing the CompTIA CTT+ Essentials Exam
      3. Passing the Trainer Performance Exam
        1. Recording Your Presentation
        2. Understanding the Classroom Trainer Scoring
        3. Scoring the Virtual Classroom Trainer Exam
      4. Chapter Summary
        1. Key Terms
        2. Questions
        3. Questions and Answers
    2. Chapter 2 Evaluating Learners’ Needs
      1. Determining the Learning Needs
        1. Defining Instructional Goals for Participants
        2. Developing the Learning Objectives
      2. Measuring Learner Competencies
        1. Creating Course Prerequisites
        2. Administering Assessment Exams
      3. Introducing the ADDIE Model
        1. Analyzing the Learning Need
        2. Designing the Technical Training
        3. Developing the Course Material
        4. Implementing the Technical Course
        5. Evaluating the Technical Course
      4. Chapter Summary
        1. Key Terms
        2. Questions
        3. Questions and Answers
    3. Chapter 3 Managing the Technical Classroom
      1. Configuring the Learning Environment
        1. Preparing the Physical Space
        2. Planning the Course Logistics
      2. Teaching the Perfect Class
        1. Managing the Learning Environment
        2. Adding Presentation Software
      3. Adding Classroom Features
        1. Creating Learning Handouts for Participants
        2. Considering the Room Color
        3. Adding Music to Your Classroom
      4. Chapter Summary
        1. Key Terms
        2. Questions
        3. Questions and Answers
  13. Part II Methods for Effective Instruction
    1. Chapter 4 Engaging Learners Through Instructional Methods
      1. Training the Technical Participant
        1. Facilitating a Technical Class
        2. Teaching Technology for Different Learning Styles
      2. Exploring Learning Theories
        1. Understanding Gagné’s Theory of Instruction
        2. Exploring the Cognitive Learning Theory
        3. Using the Constructivist Learning Theory
      3. Facilitating Technical Content
        1. Creating Group Exercises
        2. Teaching with Games and Simulations
        3. Demonstrating the Technology
      4. Chapter Summary
        1. Key Terms
        2. Questions
        3. Questions and Answers
    2. Chapter 5 Managing Instructional Materials
      1. Determining the Make-or-Buy Decision
        1. Considering Financial Impact of Course Materials
        2. Considering Internal Development Solutions
      2. Designing Effective Technical Classes
        1. Preparing for Effective Technical Training
        2. Ensuring Quality Course Design
      3. Controlling Materials in the Virtual Classroom
        1. Managing Virtual Classroom Material Challenges
        2. Selecting Media Visuals for Learners’ Needs
      4. Chapter Summary
        1. Key Terms
        2. Questions
        3. Questions and Answers
  14. Part III Establishing Instructor Credibility and Maintaining Communications
    1. Chapter 6 Instructing with Confidence
      1. Establishing Instructor Fundamentals
        1. Preparing to Train
        2. Maintaining a Positive Learning Environment
      2. Managing Learners in the Classroom
        1. Involving Learners in the Training
        2. Dealing with Learner Behavior
      3. Chapter Summary
        1. Key Terms
        2. Questions
        3. Questions and Answers
    2. Chapter 7 Leading a Successful Class
      1. Training like a Professional
      2. Speaking with Clarity
        1. Speaking with Your Voice
        2. Connecting with Your Audience
      3. Managing Learning Momentum
        1. Maintaining Learner Interest
        2. Presenting with Charm
        3. Reviewing and Summarizing Content
      4. Chapter Summary
        1. Key Terms
        2. Questions
        3. Questions and Answers
  15. Part IV Leading Group Facilitation
    1. Chapter 8 Managing Learner-Centered Instruction
      1. Establishing Learner-Centered Instruction
        1. Delivering Performance-Based Training
        2. Analyzing Learner Tasks
      2. Exploring Bloom’s Taxonomy
        1. Reviewing the Psychomotor Domain
        2. Reviewing the Affective Domain
        3. Reviewing the Cognitive Domain
      3. Chapter Summary
        1. Key Terms
        2. Questions
        3. Questions and Answers
    2. Chapter 9 Promoting Learner Engagement
      1. Engaging Technical Learners
        1. Teaching Through Listening
        2. Creating Quizzes for Technical Classes
      2. Utilizing Social Learning Theory
        1. Training with Group Participation
        2. Offering Learning Games and Activities
      3. Chapter Summary
        1. Key Terms
        2. Questions
        3. Questions and Answers
    3. Chapter 10 Motivating Adult Learners
      1. Understanding Adult Learners
        1. Adapting Adult Learning Characteristics
        2. Facilitating Adult Education
      2. Motivating Adult Learners
        1. Finding Learner Motivation
        2. Motivating Adults to Learn
      3. Chapter Summary
        1. Key Terms
        2. Questions
        3. Questions and Answers
  16. Part V Evaluating the Training Event
    1. Chapter 11 Evaluating Learner Competencies
      1. Determining Learner Competence
        1. Creating a Course Examination
        2. Utilizing Embedded Assessments
      2. Exploring Authentic Assessment
        1. Meeting Learning Goals
        2. Changing Learner Behavior
      3. Chapter Summary
        1. Key Terms
        2. Questions
        3. Questions and Answers
    2. Chapter 12 Evaluating Instructor and Course Performance
      1. Understanding Trainer Evaluations
        1. Utilizing a Summative Evaluation
        2. Offering Formative Assessment
      2. Applying Effective Instructor Evaluations
        1. Reviewing the Kirkpatrick Evaluation Model
        2. Considering E-based Evaluations
      3. Chapter Summary
        1. Key Terms
        2. Questions
        3. Questions and Answers
  17. Part VI Appendices
    1. Appendix A Certified Technical Trainer+ Exam Objectives
      1. Planning Prior to the Course
        1. Review of Organizational Needs and Learners’ Backgrounds in Relationship to Course Objectives
        2. Instructional Environment in Relationship to Learning Objectives
      2. Utilizing Methods and Media for Instructional Delivery
        1. Selection and Implementation of Instructional Methods
        2. Use of Presentation and Instructional Media
      3. Maintaining Instructor Credibility and Communications
        1. Instructor Delivery Competence and Content Expertise
        2. Instructor Communication and Presentation Skills
      4. Facilitating Adult Education
        1. Establishment and Management of a Learner-Centered Environment
        2. Promotion of Learner Engagement and Participation
        3. Assessment of Learners’ Needs for Additional Explanation and Encouragement
        4. Motivation and Positive Reinforcement of Learners
      5. Evaluating the Training Event
        1. Evaluation of Learner Performance During and at Close of Instruction
        2. Evaluation of Instructor and Course
    2. Appendix B About the Download
      1. Steps to Download MasterExam
      2. System Requirements
        1. MasterExam
      3. Video Training
      4. CompTIA Exam Objectives
      5. Help
      6. Removing Installations
      7. Technical Support
        1. LearnKey Technical Support
  18. Glossary
  19. Index
  20. MediaCenter