CompTIA A+ Troubleshooting Techniques LiveLessons

CompTIA A+ Troubleshooting Techniques LiveLessons

by Dave Prowse
Released April 2015
Publisher(s): Pearson IT Certification
ISBN: 0134119037

Read it now on the O’Reilly learning platform with a 10-day free trial.

O’Reilly members get unlimited access to books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.

Start your free trial

Video description

Overview

More than 10 hours of hands-on demos detailing computer troubleshooting and repair techniques to help you study for the CompTIA A+ certification.

Description

CompTIA A+ Troubleshooting Techniques LiveLessons is a series of 18 video lessons that provide quick, concise, hands-on, solutions to help you prepare for the CompTIA A+ certification exam. They are meant to supplement any A+ training that the viewer is currently involved in.

The course consists of 18 video lessons that walk you through the most common troubleshooting tasks:

Lesson 1. Introducing A+ Troubleshooting

Lesson 2. Troubleshooting BIOS-Related Problems

Lesson 3. Understanding and Troubleshooting a RAID Array

Lesson 4. Troubleshooting and Optimizing Windows System Performance

Lesson 5. Resetting and Recovering Lost Passwords

Lesson 6. Troubleshooting and Optimizing a SOHO Wireless Network

Lesson 7. Troubleshooting with ipconfig and ping

Lesson 8. Advanced Troubleshooting with ipconfig

Lesson 9. Starting and Stopping Services in the GUI and the Command Prompt

Lesson 10. Repairing a Windows OS with System Recovery Options

Lesson 11. Repairing a Video Issue with Safe Mode

Lesson 12. Understanding and Troubleshooting the Sound System

Lesson 13. Troubleshooting Basic Printer Configuration Problems

Lesson 14. Repairing Common Laptop Hardware Failures

Lesson 15. Troubleshooting and Optimizing an Android-Based Device

Lesson 16. Troubleshooting Applications and Processes in Windows

Lesson 17. Troubleshooting with the Windows Firewall

Lesson 18. Analyzing Sample A+ 220-802 Troubleshooting Questions

About the Instructor

Dave Prowse is an author, computer network specialist, and technical trainer. Over the past several years he has authored several titles for Pearson Education, including the well-received CompTIA A+ Exam Cram and CompTIA Security+ Cert Guide. As a consultant, he installs and secures the latest in computer and networking technology. Over the past decade he has also taught CompTIA A+, Network+, and Security+ certification courses, both in the classroom and via the Internet. He runs the website www.davidlprowse.com, where he gladly answers questions from students and readers.

Skill Level

  • Beginner
  • Intermediate

What You Will Learn

  • Prepares students to take the CompTIA A+ exams
  • Provides hands-on configuration demos for troubleshooting common Windows problems
  • Gives concise and practical real-world advice
  • Provides a step-by-step guide for answering the CompTIA Performance-Based questions

Who Should Take This Course

The target audience for CompTIA A+ Troubleshooting Techniques LiveLessons includes anyone studying for the CompTIA A+ exam, computer technicians, help desk technicians, LAN support specialists, and people who are new to the IT field.

Course Requirements

The product focuses primarily on hands-on configuration. Users should have a basic working knowledge of computers.

About LiveLessons Video Training

The LiveLessons Video Training series publishes hundreds of hands-on, expert-led video tutorials covering a wide selection of technology topics designed to teach you the skills you need to succeed. This professional and personal technology video series features world-leading author instructors published by your trusted technology brands: Addison-Wesley, Cisco Press, IBM Press, Pearson IT Certification, Prentice Hall, Sams, and Que. Topics include: IT Certification, Programming, Web Development, Mobile Development, Home and Office Technologies, Business and Management, and more. View all LiveLessons on InformIT at http://www.informit.com/livelessons.

Table of contents

  1. Introduction
    1. CompTIA A+ Troubleshooting Techniques LiveLessons: Introduction
  2. Lesson 1. Introducing A+ Troubleshooting
    1. Learning Objectives
    2. 1.1: The CompTIA A+ Troubleshooting Process
    3. 1.2: Troubleshooting a Basic Power-Related Issue
  3. Lesson 2. Troubleshooting BIOS-Related Problems
    1. Learning Objectives
    2. 2.1: Defining the Purpose of the BIOS
    3. 2.2: Troubleshooting the BIOS Boot Order
    4. 2.3: Disabling Unnecessary Devices in the BIOS
    5. 2.4: Resetting and Flashing the BIOS
  4. Lesson 3. Understanding and Troubleshooting a RAID Array
    1. Learning Objectives
    2. 3.1: Understanding RAID Array Types
    3. 3.2: Identifying Common Issues Associated with RAID Arrays
  5. Lesson 4. Troubleshooting and Optimizing Windows System Performance
    1. Learning Objectives
    2. 4.1: Analyzing Windows System Performance
    3. 4.2: Defining Why Hardware Components and Windows Fail to Perform to Expectations
    4. 4.3: Using Windows Utilities (and Third-Party Utilities) to Increase System Performance
  6. Lesson 5. Resetting and Recovering Lost Passwords
    1. Learning Objectives
    2. 5.1: Password Basics
    3. 5.2: Using Windows to Reset a Password
    4. 5.3: Using Third-Party Tools to Recover a Password
  7. Lesson 6. Troubleshooting and Optimizing a SOHO Wireless Network
    1. Learning Objectives
    2. 6.1: Understanding Wireless Networking Basics
    3. 6.2: Optimizing and Securing a SOHO Wireless Network
    4. 6.3: Troubleshooting Common SOHO Router Issues and Dealing with Deprecated Technologies
  8. Lesson 7. Troubleshooting with ipconfig and ping
    1. Learning Objectives
    2. 7.1: Understanding Windows Command Prompt Basics
    3. 7.2: Analyzing a System with ipconfig
    4. 7.3: Modifying Network Settings in the GUI and with netsh
    5. 7.4: Testing a System with ping
  9. Lesson 8. Advanced Troubleshooting with ipconfig
    1. Learning Objectives
    2. 8.1: Analyzing a System with ipconfig
    3. 8.2: Configuring the Network Connection with ipconfig
    4. 8.3: Defining Other Reasons for DHCP Failure and Testing the System with Ping
  10. Lesson 9. Starting and Stopping Services in the GUI and the Command Prompt
    1. Learning Objectives
    2. 9.1: Understanding Windows Services
    3. 9.2: Troubleshooting a Windows Service with Services.msc
    4. 9.3: Troubleshooting a Windows Service in the Command Prompt
  11. Lesson 10. Repairing a Windows OS with System Recovery Options
    1. Learning Objectives
    2. 10.1: Using the Windows System Recovery Options Utility
    3. 10.2: Troubleshooting a Boot Issue
    4. 10.3: Troubleshooting a Boot Issue Part II
  12. Lesson 11. Repairing a Video Issue with Safe Mode
    1. Learning Objectives
    2. 11.1: Understanding the Advanced Boot Options in Windows
    3. 11.2: Using Safe Mode to Repair a Video Misconfiguration
  13. Lesson 12. Understanding and Troubleshooting the Sound System
    1. Learning Objectives
    2. 12.1: Understanding Sound in a Windows-Based Computer
    3. 12.2: Troubleshooting Hardware-Related Sound Issues
    4. 12.3: Troubleshooting Software-Related Sound Issues
  14. Lesson 13. Troubleshooting Basic Printer Configuration Problems
    1. Learning Objectives
    2. 13.1: Understanding Printing in Windows
    3. 13.2: Troubleshooting Printer Driver Problems
    4. 13.3: Troubleshooting Printer Configuration Issues
  15. Lesson 14. Repairing Common Laptop Hardware Failures
    1. Learning Objectives
    2. 14.1: Troubleshooting Laptop Power Issues
    3. 14.2: Troubleshooting a Laptop RAM Issue
    4. 14.3: Troubleshooting a Laptop Display Issue
  16. Lesson 15. Troubleshooting and Optimizing an Android-Based Device
    1. Learning Objectives
    2. 15.1: Troubleshooting Common Android Problems
    3. 15.2: Optimizing an Android Device
    4. 15.3: Resetting an Android Device
  17. Lesson 16. Troubleshooting Applications and Processes in Windows
    1. Learning Objectives
    2. 16.1: Disabling Troublesome Applications with msconfig
    3. 16.2: Ending Processes in the GUI and the Command Prompt
  18. Lesson 17. Troubleshooting with the Windows Firewall
    1. Learning Objectives
    2. 17.1: Understanding Firewall Technology
    3. 17.2: Blocking Applications with the Windows Firewall
    4. 17.3: Using the Windows Firewall with Advanced Security
  19. Lesson 18. Analyzing Sample A+ 220-802 Troubleshooting Questions
    1. Learning Objectives
    2. 18.1: Discussing Powerful Exam-Taking Techniques
    3. 18.2: Analyzing Typical A+ 220-802 Questions
    4. 18.3: Analyzing Typical A+ 220-802 Questions Part II
  20. Summary
    1. CompTIA A+ Troubleshooting Techniques LiveLessons: Summary

Product information

  • Title: CompTIA A+ Troubleshooting Techniques LiveLessons
  • Author(s): Dave Prowse
  • Release date: April 2015
  • Publisher(s): Pearson IT Certification
  • ISBN: 0134119037