About the Author
Quentin Docter (A+) is an IT consultant who started in the industry in 1994. Since then, he’s worked as a tech and network support specialist, trainer, consultant, and webmaster. Throughout his career he’s obtained CompTIA A+, Network+, IT Fundamentals, and numerous Microsoft, Cisco, Sun, and Novell certifications. He has written several books for Sybex, including books on A+, Server+, IT Fundamentals, Windows, and Solaris 9 certifications as well as PC hardware and maintenance. Quentin can be reached at qdocter@yahoo.com.
About the Technical Editor
Troy McMillan writes practice tests, study guides, and online course materials for Kaplan IT Cert Prep, while also running his own consulting and training business. He has ...
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