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CompTIA A+ (Exam 220-802)

Video Description

The CompTIA A+ certification is the most recognized IT certification in the industry. CompTIA A+ certification validates the foundation-level knowledge and skills necessary for a career in IT support. CompTIA A+ certified technicians have a reputation for not only knowing the technical aspects of their jobs but also for exercising excellent communication skills when working with clients. To achieve this certification, candidates must pass two exams: Exam 220-801 and Exam 220-802. In this VTC course, A+ certified instructor Mark Long will help you understand the concepts and information you need to know to prepare for the 220-802 exam. To begin learning today, simply click on the movie links.

Table of Contents

  1. Welcome
    1. Introduction 00:01:33
    2. Course Overview 00:02:43
    3. New in this Exam 00:03:09
    4. A+ Certification Basics 00:04:55
  2. About the Exams
    1. What to Expect 00:04:51
    2. What You Need to Know 00:03:59
    3. Scheduling Your Exam 00:04:57
    4. Taking the Exam 00:06:32
    5. Getting Hands On 00:05:28
    6. What You Do Not Need to Know 00:03:59
    7. TLAs 00:06:08
  3. The Windows OS
    1. Windows OS Versions 00:04:26
    2. 32 or 64 00:04:37
    3. Windows OS Features 00:06:14
    4. XP Mode 00:02:34
    5. Windows XP Upgrade Paths 00:02:32
    6. Windows Vista Upgrade Paths 00:02:15
    7. Windows 7 Upgrade Paths 00:03:25
  4. Installing the Operating System
    1. Boot Methods 00:06:35
    2. Types of Installations pt. 1 00:06:21
    3. Types of Installations pt. 2 00:06:04
    4. Understanding Partitions 00:04:46
    5. File Systems 00:06:40
    6. Quick or Full Format 00:03:30
    7. Workgroup or Domain 00:05:17
  5. Command Line Tools
    1. Getting Help 00:04:43
    2. Networking Tools 00:05:43
    3. Networking Tools Demo 00:06:04
    4. OS Command Line Tools 00:06:32
    5. Disk Command Line Tools 00:05:11
    6. Directory Commands 00:02:02
  6. Administrative Tools
    1. Administrative Tools 00:03:00
    2. Administrative Tools Demo 00:05:59
    3. Using MSCONFIG 00:04:44
    4. Task Manager 00:05:27
    5. Disk Management 00:04:00
    6. Run Line Utilities 00:04:21
    7. Control Panel Tools 00:03:10
    8. Hibernate / Sleep / Standby 00:05:22
    9. Windows Firewall 00:06:13
    10. Windows 7 Homegroups pt. 1 00:04:32
    11. Windows 7 Homegroups pt. 2 00:04:00
    12. Windows 7 Action Center 00:05:52
    13. Windows 7 Remote Apps 00:04:19
  7. Windows Networking
    1. Workgroup vs. Domain 00:05:24
    2. Network Shares 00:04:27
    3. Mapping Drives 00:03:45
    4. Home Work or Public 00:03:53
    5. Firewall Settings 00:05:53
    6. Network Card Properties 00:06:16
    7. Preventative Maintenance 00:06:00
  8. OS Security Basics
    1. User Types 00:03:40
    2. NTFS or Share Permissions 00:04:51
    3. Allow vs. Deny 00:06:29
    4. Share Types 00:03:34
    5. Permission Propagation 00:04:49
    6. Physical Security pt. 1 00:05:44
    7. Physical Security pt. 2 00:06:22
    8. Digital Security pt. 1 00:05:44
    9. Digital Security pt. 2 00:04:37
    10. Security Best Practices 00:06:23
    11. Data Destruction 00:05:16
    12. Wireless Security Basics 00:06:08
    13. Wired Security Basics 00:02:33
  9. Understanding Virtualization
    1. Virtual Machine Basics 00:06:20
    2. Resource Requirements 00:05:35
    3. Hypervisor Basics 00:06:35
  10. Mobile Devices
    1. Mobile OS Basics 00:04:50
    2. Mobile Networking 00:05:35
    3. Bluetooth Basics pt. 1 00:05:25
    4. Bluetooth Basics pt. 2 00:03:36
    5. Bluetooth Troubleshooting 00:03:09
    6. Email Configuration 00:05:09
    7. iPhone Email Configuration 00:05:25
    8. Android Email Configuration 00:03:51
    9. Securing Mobile Devices 00:05:42
  11. Troubleshooting
    1. Troubleshooting 101 00:04:39
    2. Troubleshooting Common Issues pt. 1 00:06:44
    3. Troubleshooting Common Issues pt. 2 00:04:58
    4. Hard Disk Symptoms 00:06:17
    5. Video Symptoms 00:03:55
    6. Video Solutions 00:06:24
    7. Network Symptoms and Tools 00:04:56
    8. Security Symptoms 00:04:11
    9. Security Tools 00:05:53
    10. Common Printer Issues 00:04:55
    11. Dot Matrix Issues 00:05:31
    12. Inkjet Issues 00:02:57
    13. Laser Printer Issues 00:05:03
  12. Conclusion
    1. Course Wrap Up 00:03:46
  13. Credits
    1. About the Author 00:02:39