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CompTIA A+ Exam Cram, Fourth Edition by David L. Prowse

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Chapter 10. Troubleshooting Windows

Now for the toughest part of working with Windows: troubleshooting. As I mentioned in Chapter 1, “Introduction to Troubleshooting,” troubleshooting is the most important skill for a computer technician to possess. There are many different things that can go wrong in a computer; the majority of them are software-related. This chapter endeavors to give you the tools, utilities, and skills ...

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