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CompTIA A+ Exam Cram, Fourth Edition by David L. Prowse

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Chapter 1. Introduction to Troubleshooting

Let’s begin this book by talking about troubleshooting. Excellent troubleshooting ability is vital; it’s probably the most important skill for a computer technician to possess. It’s what we do—troubleshoot and repair problems! So it makes sense that a decent amount of questions about this subject are on the A+ exams. Every chapter of this book deals with troubleshooting to some extent; therefore, each chapter in a way is based off of this chapter. To be a good ...

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