CompTIA® A+ Exam Prep (Exams A+ Essentials, 220-602, 220-603, 220-604)

Chapter 17. Basic Operating System Troubleshooting and Maintenance

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Terms you’ll need to understand:

• Device Manager

• Task Manager

• MSCONFIG.EXE

• Blue screen

• Restore points

• Emergency Repair Disk

• Automated System Recovery

• Safe Mode

• Recovery console

• Event Viewer

• Advanced Options menu

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Exam objectives you’ll learn in this chapter:

Essentials 3.3—Identify tools, diagnostic procedures, and troubleshooting techniques for operating systems.

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Identify basic boot sequences, methods, and utilities for recovering operating systems.

• Boot methods (Safe Mode, recovery console, boot to restore point)

• Automated System Recovery (ASR) (for example, Emergency Repair Disk (ERD))

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Identify ...