Review Questions
The answers to the Chapter Review Questions can be found in Appendix A.
1. In Windows 7, which utility is responsible for finding, downloading, and installing Windows service packs?
A. Update Manager
B. Service Pack Manager
C. Download Manager
D. Windows Update
2. Which boot mode loads only basic drivers?
A. Limited Mode
B. Safe Mode
C. Feature Mode
D. Windows Mode
3. Which BOOTREC option can be used in Windows 7 to rebuild the boot configuration file?
A. /FIXBOOT
B. /REBUILDBCD
C. /FIXBCD
D. /FIXMBR
4. What is the first step in the troubleshooting process?
A. Document findings
B. Identify the problem
C. Establish a theory
D. Verify functionality
5. Which tool do you use to create a restore point in Windows XP?
A. Backup
B.
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