CompTIA A+ Complete Deluxe Study Guide Recommended Courseware: Exams 220-801 and 220-802, 2nd Edition

Summary

This chapter covered two areas of operational procedures that you should integrate into your work: (1) safety procedures and (2) professionalism and communication.

First, we looked at the importance of safety procedures. Safety is about protecting you from harm as well as protecting your computer components from getting damaged. We outlined some methods to apply safe working environment policies and procedures and identified potential safety hazards. Included were preventing electrostatic discharge (ESD) and electromagnetic interference (EMI), creating a safe work environment, and handling computer equipment properly.

Safety involves you and your co-workers, but it also includes environmental issues. The environment can have a harmful ...