2.3. Common Printer Problems

Not only does troubleshooting appear on the test, but you may have to accomplish these tasks on a daily basis, depending on your environment. Your ability to get a down printer working will make you more valuable to your employer.

2.3.1. Critical Information

In the real world, you'll find that a large portion of all service calls relate to printing problems. This section will give you some general guidelines and common printing solutions to resolve printing problems.

2.3.1.1. Managing Print Jobs

Most people know how to send a job to the printer. Clicking on File, then Print, or pressing Ctrl+P on your keyboard generally does the trick. But once the job gets sent to the printer, what do you do if it doesn't print? ...

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