9.1. Client-side Connectivity Issues

For this portion of the exam, you're expected to know the definition and characteristics of topics in two key areas:

  • TCP/IP protocols

  • Troubleshooting utilities

Both of these are covered in this section.

9.1.1. Critical Information

It isn't enough to know how the network you currently have works and to know the technologies you're employing. You must also know about the technologies and protocols you aren't using so you can evaluate which ones should be incorporated into your environment. It's important to stay atop of new developments in the field and appraise them for suitability to the needs of your organization.

The following definitions are a refresher on some of those CompTIA expects you to know for ...

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