Chapter 9. Troubleshooting Operating Systems, Hardware, Printers, and Laptops
THE FOLLOWING COMPTIA A+ ESSENTIALS EXAM OBJECTIVES ARE COVERED IN THIS CHAPTER:
2.2 Given a scenario, explain and interpret common hardware and operating system symptoms and their causes
OS related symptoms
Bluescreen
System lock-up
Input/output device
Application install
Start or load
Windows specific printing problems
Print spool stalled
Incorrect/incompatible driver
Hardware related symptoms
Excessive heat
Noise
Odors
Status light indicators
Alerts
Visible damage (e.g. cable, plastic)
Use documentation and resources
User/installation manuals
Internet/web based
Training materials
2.3 Given a scenario, determine the troubleshooting methods and tools for printers
Manage print jobs
Print ...
Get CompTIA A+ Complete Study Guide now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.