9.4. Summary
In this chapter, we went from discussing troubleshooting theory to actual applications of troubleshooting. The first aspect of that is knowing where to look for information on problems, and we talked about using manuals, the Internet, and training materials to help out.
Our first troubleshooting section centered on operating system issues, such as the Blue Screen of Death, system lockups, failed input/output devices, and problematic applications.
Next, we looked at general hardware troubleshooting. We investigated the causes for hardware problems, such as excessive heat, and signs of problems, such as noise, odors, and visible damage. We also discussed alerts and status lights.
After general hardware we talked about troubleshooting ...
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