17.8. Exam Essentials
Know the main administrative tools.
You should know the primary graphical tools for troubleshooting Windows and working with the operating system. These include the disk management tools, Disk Manager and drive basics, System Monitor, administrative tools, Device Manager, Task Manager, System Information, System Restore, Remote Desktop, Task Scheduler, and Regional Settings
Know how to create an emergency repair disk (ERD) or enable Automated System Recovery (ASR).
Both the ERD (Windows 2000) and ASR (Windows XP) can help you recover a system that has crashed because of Windows problems. However, before either option is available, you must first go to Windows Backup and create the appropriate disk.
Understand how to fix ...
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