CompTIA A+® Certification All-In-One For Dummies®, 2nd Edition

2.7. Prep Test

1. When the print queue is unresponsive, what should you do first?

   1. ^ Reboot the server.

   2. ^ Reinstall the printer.

   3. ^ Restart the spooler service.

   4. ^ Redirect the printer to a remote print device.

2. What command is used to restart a service from the command prompt?

   1. ^ service.exe

   2. ^ services.exe

   3. ^ cmdrun.exe

   4. ^ net.exe

3. You get a call from a user who is complaining that his document has bullets in it, but when he prints the document, he gets check boxes instead. What is the problem?

   1. ^ He is using the incorrect printer driver.

   2. ^ The application that he is using does not support bullets.

   3. ^ His computer has a problem with the serial cable connecting his printer.

   4. ^ He is using the wrong parallel cable.

4. Only 16-bit Windows applications will produce GPFs. True or False?

   1. ^ True

   2. ^ False

5. What program can be used to terminate programs running on your computer?

   1. ^ Device Manager

   2. ^ Computer Administration Console

   3. ^ System Information

   4. ^ Task Manager

6. Your computer has had a Stop error, and the first two lines read

   *** STOP: 0x0000000A (0x802aa502, 0x00000002, 0x00000D00, 0xFA84001C)
   IRQL_NOT_LESS_OR_EQUAL*** Address fa84001c has base fa840000 - i804prt.SYS

   Which of the following statements are true? (Choose all that apply.)

   1. □ The type of error was IRQL_NOT_LESS_OR_EQUAL.

   2. □ The error is due to the BIOS version.

   3. □ The driver i804prt.sys was involved in the error.

   4. □ The driver i804prt.sys is located at memory address 0x802aa502.

7. What Windows XP function keeps your shortcut links from breaking?

   1. ^ Link Tracking

   2. ^ Shortcut Locator ...