Chapter 1. Managing Error Codes and Startup Messages

Exam Objectives

  • Recognizing and resolving common error codes and startup messages

  • Identifying steps to correct operational problems

  • Using diagnostic utilities and tools to resolve operational problems

This chapter examines problems common to the Windows environment. Many of these problems occur during the boot process, but a few can occur at any time. I examine boot or startup errors first and then other errors that occur within the OS. The end of the chapter reviews some tools used to help diagnose the cause of the errors.

As an A+ Certified Professional, you will often need to diagnose problems based on error codes and messages from the OS. This chapter introduces you to many common boot or startup error messages that you might see when using Windows. You will also be introduced to the key files required to allow you to boot a computer running Windows.

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