1.5. Getting an A+

This chapter examines a number of common errors that you are likely to encounter with Windows computers. These errors range from configuration settings and files to boot files and driver-related problems. You also see some common resolution methods, such as booting into Safe Mode. Some key elements to remember in this chapter are

  • No operating system found is an MS-DOS error message and might mean that a floppy disk was left in your Windows XP computer.

  • Most Windows boot sector or boot file errors can be fixed with either the Emergency Repair Process or Recovery Console.

  • Safe Mode is used to diagnose and resolve driver or startup problems.

  • Event Viewer should always be checked as part of the troubleshooting process to see what error messages are being reported by Windows.

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