2.8. Answers

  1. B. The Remote Assistance process starts with an invitation being generated by the person requesting help. This invitation is created using the Help and Support Center. See "Remote Desktop Connection" and "Remote Assistance".

  2. A, C. Virtual memory is composed of both physical RAM and a swap or paging file on the hard drive. Review "Paging your memory".

  3. B. You can also launch the System Information tool by typing winmsd.exe or msinfo.exe at the Run command. In addition to this, you can find the info on the System Properties, which can be opened by accessing the Properties of My Computer. Check out "Checking the OS version".

  4. A. The application is running inside one of the NTVDMs that are listed. Peruse "Getting into the architecture".

  5. D. Most blue-screen errors are the result of conflicts between processes running kernel mode, which would include device drivers. This is not to say that the multimedia application may not have made some unsupported calls to a sound or video card to cause the problem, but this would have been the second choice. Take a look at "Getting into the architecture".

  6. A. Although it has size limitations of 2 to 4GB depending on the OS used, the FAT system is the most compatible with different operating systems. Peek at "Choosing your file systems".

  7. C. Although Computer Management has a lot of management tools in it, it is itself a snap-in for the Microsoft Management Console (MMC). Administrative Tools are also a collection of preset MMC snap-ins. Look ...

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