CompTIA A+® Certification All-In-One For Dummies®, 2nd Edition

Acknowledgments

There are so many hard working people that are needed to write a book and these people never get the credit they deserve — so I will attempt to show my appreciation. I want to thank the people at Wiley for their hard work and continued support. A special thank you to acquisitions editor, Katie Feltman, for asking Ed and I to do the second edition of this book and for her patience as I worked through the chapters. I also want to thank project editor Blair Pottenger for his patience and quick responses to any questions I fired his way! Much appreciation goes to copy editor Teresa Artman for an outstanding job on the editing of the chapters — thank you! I also want to thank Dan Lachance for his feedback as the technical editor and a job well done!

Over the years I have developed friendships through my work, and one of my favorite people to work with is the coauthor of this book — Ed Tetz. I want to thank him for the long hours he has dedicated to this book and for once again doing an amazing job! I also want to thank the folks at Tim Horton's for not kicking me out when I occupy a table for hours at a time and for keeping the coffee always fresh!

A special thank you goes to my four children, Sara, Brendon, Ashlyn, and Rebecca for giving me the time to sit down and participate in kids play with them — it makes me realize what is important in life. A needed thank you goes to my wife, Tanya, for all her support — you have made great sacrifices with this project as well. ...