O'Reilly logo

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

CompTIA A+ 220-902

Video Description

CompTIA A+ training teaches students fundamental competence in areas such as installation, preventative maintenance, networking, security, troubleshooting, customer service and communication to work with clients. In order to achieve your CompTIA A+ certification you will need to pass two exams - 220-901 & 220-902. After completing the CompTIA A+ 220-901 course, students will know hardware, laptops, motherboards, processors, memory, CPU, troubleshooting theory, preventative maintenance techniques, Windows XP, Windows Vista, Windows 7, Windows 8, mobile operating systems Android and Apple iOS, cables, connectors, network types, security concepts, security technologies, viruses, malware, communication and professionalism.

Table of Contents

  1. Module 0
    1. Introduction 00:00:31
  2. Module 1
    1. Features and Requirements Of Microsoft Operating Systems Part1 00:00:37
    2. Features and Requirements Of Microsoft Operating Systems Part2 00:00:48
    3. Identifying Features 00:01:23
    4. Windows Features 00:06:13
    5. System Restore and Event Viewer 00:02:53
    6. File Structure and Paths 00:04:22
    7. Other Features 00:07:04
    8. Upgrade Path 00:05:57
    9. Upgrade Tools 00:01:09
    10. System Tools Demonstration Part1 00:02:58
    11. System Tools Demonstration Part2 00:04:59
    12. System Tools Demonstration Part3 00:03:21
    13. System Tools Demonstration Part4 00:05:33
  3. Module 2
    1. Installing Windows PC Operating Systems Part1 00:00:22
    2. Installing Windows PC Operating Systems Part2 00:01:28
    3. Boot Methods 00:01:45
    4. Types of Installations Part1 00:04:13
    5. Types of Installations Part2 00:04:52
    6. Partitioning 00:02:53
    7. File System Types and Formatting 00:02:45
    8. Installation Parameters 00:01:27
  4. Module 3
    1. Microsoft Command Line Tools Part1 00:00:26
    2. Microsoft Command Line Tools Part2 00:00:33
    3. Commands To Know 00:05:13
    4. Available Command Privileges 00:01:03
    5. Command Prompt Navigation Commands Demonstration 00:03:14
  5. Module 4
    1. Operating System Features and Tools Part1 00:00:23
    2. Operating System Features and Tools Part2 00:00:36
    3. Windows Administrative Tools 00:06:01
    4. MSCONFIG 00:03:12
    5. Task Manager 00:02:20
    6. Disk Management 00:02:09
    7. Clean Installation Tools 00:01:16
    8. System Utilities 00:02:26
    9. Computer Management Demonstration 00:05:02
    10. Device Manager Demonstration 00:01:31
    11. User Accounts Demonstration 00:02:31
    12. Performance Monitor Demonstration 00:05:07
    13. Windows Services Demonstration 00:03:07
    14. Print Management 00:08:03
    15. System Configuration Demonstration 00:03:17
    16. Task Manager Console Demonstration 00:02:08
    17. Registry Editor Demonstration 00:04:18
    18. Microsoft Management Console Demonstration 00:01:46
    19. Defragmenting Optical Drives 00:02:03
  6. Module 5
    1. Control Panel Utilities Part1 00:00:28
    2. Control Panel Utilities Part2 00:00:22
    3. Internet Options 00:05:45
    4. Display Settings 00:02:03
    5. User Accounts and Folder Options 00:02:07
    6. System Properties 00:03:18
    7. Security Center/Action Center 00:01:57
    8. Power Options 00:01:38
    9. Programs and Features/Homegroups 00:01:30
    10. Devices and Printers/Sounds 00:01:22
    11. Troubleshooting/Network and Sharing Center 00:02:14
    12. Control Panel/Internet Options Demonstration 00:06:58
    13. Display Demonstration 00:01:26
    14. Power Options Demonstration 00:03:22
    15. Programs and Features Demonstration 00:02:37
    16. Homegroup Demonstration 00:01:31
    17. Sound Demonstration 00:02:25
    18. Troubleshooting/Network and Sharing Demonstration 00:03:52
  7. Module 6
    1. Client and Desktop Windows Networking Part1 00:00:23
    2. Client and Desktop Windows Networking Part2 00:01:17
    3. Homegroup vs Workgroup 00:01:50
    4. Domain Setup 00:02:06
    5. Network and Administrative Shares 00:03:51
    6. Establishing Network Connections 00:02:33
    7. Remote Desktop Connections 00:01:59
    8. Network Sharing Settings 00:01:22
    9. Firewall Settings 00:00:53
    10. Alternative IP Address Configuration 00:01:36
    11. Network Card Properties 00:01:46
    12. Joining a Computer to a Domain Demonstration 00:02:15
    13. Administrative Shares 00:01:42
    14. Mapping Drives Demonstration 00:01:54
    15. LAN Setting for Proxy Server Demonstration 00:01:44
    16. Connecting to a Remote Desktop Demonstration 00:01:49
    17. Alternate IP Addressing Demonstration 00:04:18
  8. Module 7
    1. Preventive Maintenance Tools and Procedures Part1 00:00:15
    2. Preventive Maintenance Tools and Procedures Part2 00:00:20
    3. Scheduled Backups 00:02:44
    4. Scheduled Disk Maintenance 00:01:32
    5. Maintenance Updates 00:02:33
    6. Maintenance Tools 00:02:10
    7. Managing Windows Update Settings 00:02:51
    8. Diskcheck and Defrag Demonstration 00:02:32
  9. Module 8
    1. Operating Systems Features and Functionality Part1 00:00:18
    2. Operating Systems Features and Functionality Part2 00:00:52
    3. Best Practices 00:06:00
    4. Disk Maintenance Utilities 00:02:43
    5. Shell/Terminal Tool 00:00:56
    6. Screen Sharing Tool 00:02:20
    7. Force Quit and xkill Tool 00:01:04
    8. Operating System Features 00:02:43
    9. Basic Linux Commands 00:02:54
  10. Module 9
    1. Setup and Usage Of Client Side Virtualization Part1 00:00:20
    2. Setup and Usage Of Client Side Virtualization Part2 00:00:53
    3. Virtual Machines Requirements 00:05:07
    4. Client Side Virtualization Demonstration 00:05:16
  11. Module 10
    1. Basic Cloud Concepts Part1 00:00:20
    2. Basic Cloud Concepts Part2 00:00:38
    3. Cloud Based Services 00:01:23
    4. Cloud Models 00:02:03
    5. Cloud Benefits and Resource Pooling 00:01:50
    6. Measured Service 00:00:41
  12. Module 11
    1. Network Host Services Part1 00:00:30
    2. Network Host Services Part2 00:00:45
    3. Server Roles 00:07:07
    4. Internet Appliances 00:05:32
    5. Legacy Embedded Systems 00:01:15
  13. Module 12
    1. Mobile Operating Systems Part1 00:00:31
    2. Mobile Operating Systems Part2 00:01:03
    3. Android vs. IOS 00:00:52
    4. Application Sources 00:00:57
    5. Screen Orientation and Calibration 00:02:09
    6. Common Mobile Features 00:03:50
    7. Downloading Mobile Applications 00:04:01
  14. Module 13
    1. Mobile Device Network Connectivity and Email Configuration Part1 00:00:21
    2. Mobile Device Network Connectivity and Email Configuration Part2 00:01:09
    3. Enabling and Disabling Wireless/Cellular Networks 00:05:23
    4. Corporate and ISP Email Configuration and Security 00:03:45
    5. PRI/PRL/Baseband Updates 00:03:57
    6. Radio Firmware Updates 00:02:33
    7. IMEI vs. IMSI 00:00:46
    8. VPN Connection Configuration 00:01:30
  15. Module 14
    1. Mobile Device Synchronization Part1 00:00:19
    2. Mobile Device Synchronization Part2 00:00:45
    3. Synchronization Data Types and Methods 00:03:14
    4. Mutual Authentication 00:01:38
    5. Synch Installation Requirements 00:00:50
    6. Synchronization Connection Types 00:00:49
  16. Module 15
    1. Common Security Threats and Vulnerabilities Part1 00:00:18
    2. Common Security Threats and Vulnerabilities Part2 00:00:44
    3. Malware Viruses Part1 00:04:42
    4. Malware Viruses Part2 00:04:28
    5. Social Engineering and Spoofing Attacks 00:05:13
    6. Zero Day and Zombie/Botnet Attacks 00:02:44
    7. Password Attacks and Other Considerations 00:02:41
    8. Hot to Change a MAC Address 00:02:33
  17. Module 16
    1. Common Prevention Methods Part1 00:00:22
    2. Common Prevention Methods Part2 00:00:43
    3. Physical Security 00:03:16
    4. Biometrics 00:02:05
    5. Physical Identification 00:02:59
    6. Digital Security Tools and Password Guidelines 00:05:25
    7. Firewalls 00:03:07
    8. User Education/AUP 00:01:10
    9. Least Privilege Principals 00:01:28
    10. Managing Multiple Displays 00:01:51
  18. Module 17
    1. Basic Windows OS Security Settings Part1 00:00:22
    2. Basic Windows OS Security Settings Part2 00:00:51
    3. Users and Groups 00:01:36
    4. Setting File Permissions 00:05:17
    5. NTFS Directory and File Permissions 00:01:07
    6. Sharing Files/Folders and Profile Options 00:01:43
    7. Administrative Shares 00:02:50
    8. System Files and Folders and Authentication Concepts 00:02:18
    9. Encrypting Data at Rest 00:01:51
    10. Configuring NTFS Permissions and File Encryption Part1 00:03:18
    11. Configuring NTFS Permissions and File Encryption Part2 00:03:55
  19. Module 18
    1. Enforcing Security Best Practices Part1 00:00:17
    2. Enforcing Security Best Practices Part2 00:00:26
    3. Password Best Practices 00:02:46
    4. Account Management 00:01:21
    5. Disable AutoRun and Data Encryption 00:02:36
    6. Patch/Update Management 00:02:54
  20. Module 19
    1. Methods for Securing Mobile Devices Part1 00:00:23
    2. Methods for Securing Mobile Devices Part1 00:00:16
    3. Screen Locks and Remote Wipes 00:01:42
    4. Device Locator and Remote Backup 00:01:18
    5. Login Restrictions and Maintaining Updates 00:01:20
    6. Device Authentication and Trusted Sources 00:03:42
    7. Firewalls and Policies and Procedures 00:01:38
    8. Downloading a Smartphone Firewall Application 00:01:10
  21. Module 20
    1. Data Destruction and Disposal Methods Part1 00:00:29
    2. Data Destruction and Disposal Methods Part2 00:00:29
    3. Physical Destruction 00:03:55
    4. Recycling and Repurposing 00:01:24
  22. Module 21
    1. Securing SOHO Wireless/Wired Networks Part1 00:00:14
    2. Securing SOHO Wireless/Wired Networks Part2 00:01:15
    3. Wireless Precautions Part1 00:05:21
    4. Wireless Precautions Part2 00:03:38
    5. Changing Default Access Credentials 00:01:16
    6. Enabling MAC Filtering 00:01:59
    7. Wireless Network Security Measures 00:04:02
  23. Module 22
    1. Troubleshooting PC Operating Systems Part1 00:00:11
    2. Troubleshooting PC Operating Systems Part2 00:00:16
    3. Common OS Symptoms Part1 00:06:21
    4. Common OS Symptoms Part2 00:02:31
    5. Common Error Messages 00:03:05
    6. Compatibility Error 00:01:26
    7. Slow System Performance 00:01:38
    8. Boots to Safe Mode and Files Failing to Open 00:03:09
    9. OS Boot issues 00:06:48
    10. Multiple Monitor Orientation 00:01:44
    11. Repairing Disks 00:01:35
    12. Pre-Installation Environments 00:00:36
    13. MSCONFIG and Defrag Tools 00:02:22
    14. Registry Editors and Other Tools 00:02:31
    15. Uninstall/Reinstall/Repair 00:01:22
    16. Windows OS Recovery Settings Demonstration 00:02:58
  24. Module 23
    1. Troubleshooting Common PC Security Issues Part1 00:00:19
    2. Troubleshooting Common PC Security Issues Part2 00:00:33
    3. Common Security Issue Symptoms 00:05:03
    4. Security Tools 00:01:00
    5. Malware Removal Best Practices 00:01:38
  25. Module 24
    1. Troubleshooting Common Mobile OS and Application Issues Part1 00:00:17
    2. Troubleshooting Common Mobile OS and Application Issues Part2 00:00:34
    3. Common Mobile Device Symptoms Part1 00:06:48
    4. Common Mobile Device Symptoms Part2 00:03:43
    5. Troubleshooting Tools 00:00:52
  26. Module 25
    1. Troubleshooting Mobile OS and Application Security Issues Part1 00:00:24
    2. Troubleshooting Mobile OS and Application Security Issues Part2 00:00:22
    3. Common Security Symptoms 00:04:42
    4. Mobile Device Security Tools 00:04:18
  27. Module 26
    1. Appropriate Safety Procedures Part1 00:00:19
    2. Appropriate Safety Procedures Part2 00:00:27
    3. Equipment Grounding 00:04:05
    4. Toxic Waste Handling 00:01:52
    5. Personal Safety 00:03:29
    6. Government Regulations Compliance 00:01:23
  28. Module 27
    1. Applying Environmental Impact Controls Part1 00:00:23
    2. Applying Environmental Impact Controls Part2 00:00:53
    3. MSDS Documentation 00:01:59
    4. Temperature/Humidity Levels and Proper Ventilation 00:02:13
    5. Power Issues 00:02:18
    6. Protecting the Computer 00:01:35
    7. Local Government Regulations Compliance 00:00:52
  29. Module 28
    1. Addressing Prohibited Content and Policy Concepts Part1 00:00:26
    2. Addressing Prohibited Content and Policy Concepts Part2 00:00:25
    3. Incident Response 00:01:32
    4. Documentation and Chain of Custody 00:02:32
    5. Software Licensing 00:02:37
    6. Personally Identifiable Information 00:01:07
    7. Security Policies Best Practices 00:02:45
  30. Module 29
    1. Communication Techniques and Professionalism Part1 00:00:22
    2. Communication Techniques and Professionalism Part2 00:01:04
    3. Using Proper Language and Guidelines 00:03:44
    4. Customer Related Situations and Difficulties 00:02:30
    5. Set and Meet Client Expectations 00:01:39
    6. Customer Confidential and Private Material 00:00:45
  31. Module 30
    1. Troubleshooting Theory Part1 00:00:25
    2. Troubleshooting Theory Part2 00:00:44
    3. CompTIA Steps to Troubleshooting 00:07:17
    4. Course End 00:00:14