The 100 multiple-choice questions provided here help you to determine how prepared you are for the actual exam and which topics you need to review further. Write down your answers on a separate sheet of paper so that you can take this exam again if necessary. Compare your answers against the answer key that follows this exam.
1. How can you reduce the chance of ESD? (Select the two best answers.)
❍ A. Use an antistatic wrist strap.
❍ B. Raise the temperature in the room.
❍ C. Touch an unpainted portion of the computer case.
❍ D. Lower the humidity.
❍ E. Plug the computer into an AC outlet.
2. Which of the following disperses heat but requires no moving parts?
❍ A. Heat sink
❍ B. CPU fan
❍ C. Case fan