Chapter 8. Operating Systems

The second domain of the 220-702 exam falls in line with the second domain of the 220-701 exam in discussing today’s popular Microsoft Windows operating systems, including Windows 2000, Windows XP, Windows Vista, and Windows 7. It makes up 34% of the 220-702 exam. It emphasizes configuring and troubleshooting these Windows operating systems, including tasks such as performing commands at the command prompt and using common Windows tools.

The given objectives for this domain of the 220-702 exam are as follows:

2.1—Select the appropriate commands and options to troubleshoot and resolve problems

2.2—Differentiate between Windows Operating System directory structures (Windows 2000, XP, Vista, and Windows 7)

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