The previous domains covered basic hardware. While hardware is what makes a computer run, you need an operating system to put it all together. It is the operating system that coordinates all the hardware components and gives you an interface to tell the computer what you want to do. Therefore, you need to understand the most common operating system, Microsoft Windows.
This domain for the 220-701 exam counts as 20%. The given objectives for this domain are as follows:
• 3.1—Compare and contrast the different Windows Operating Systems and their features
• 3.2—Given a scenario, demonstrate proper use of user interfaces
• 3.3—Explain the process and steps to install and configure the Windows OS
• 3.4—Explain ...