About the authors

Charlotte Håkansson achieved her master’s in Library and Information Science in 1997 from the Swedish School of Library and Information Science. As an information professional she first started her career in the pharmaceutical industry as a Documentalist at Ferring in Sweden in 1996 and then continued as a Medical Information Specialist and Corporate Intranet Project Manager at Ferring International Centre in Denmark in 1999. In 2004 she was offered the position of Business Intelligence Manager at corporate level at Nycomed in Denmark – a position she held until 2010 when the company moved to Zurich.

In 2011 she founded Novolentia – a consultant company working with individual and qualitative deliveries of business intelligence ...

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