Acknowledgments
THIS BOOK BEGAN WITH A phone call to Tom. Scott Van Valkenburgh, head of platform partner relationships at the business intelligence software firm SAS Institute, called me (after being directed to me by Keri Pearlson of The Concours Group—thanks, Keri) and asked me if I was interested in doing some research on the state of business intelligence in companies. I quickly said, “Heck yes,” because my former colleague at Accenture Jeanne Harris and I had done some previous research in that domain, and I was still very interested in it. Scott brought his colleague Mike Bright and a couple of his partners from Intel up for a meeting ...
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