O'Reilly logo

Competing for Customers: Why Delivering Business Outcomes is Critical in the Customer First Revolution by Craig LeGrande, Amir Hartman, Jeb Dasteel

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

11. How Oracle Focuses on Customer Success

“When our customers are successful, Oracle is successful.”

—Mark Hurd, Oracle CEO

Oracle: A Snapshot

“A Relational Model of Data for Large Shared Data Banks” is the title of a paper written in 1977 by Edgar F. Codd, an English computer scientist. That paper purportedly was Larry Ellison’s inspiration to build a company called Software Development Laboratories (SDL), which ultimately became Oracle. Today, the company generates nearly $40 billion in revenue, has more than 132,000 employees and 400,000 customers, and operates in more than 145 countries. Oracle invests more than $5 billion annually in research and development and has spent about $60 billion on more than 100 acquisitions of other companies ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required