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Competency-Based Performance Reviews by Robin Kessler

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Chapter 4Think Differently to Improve Your Coaching

It does no harm just once in a while to acknowledge that the whole country isn’t in flames, that there are people in the country besides politicians, entertainers, and criminals.

—Charles Kuralt

Former CBS News correspondent Charles Kuralt made a great point in his quote: Sometimes people lose perspective. This chapter covers two major ideas that can help you gain a different perspective and coach your employees in a smarter, more sophisticated way.

Most good managers have received training about personality differences, and know that taking the time to understand the results from Myers-Briggs Type Indicator (MBTI), DISC, True Colors, and other instruments, can help them understand their own ...

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