Rewards/Recognition, Team Incentives, Telemarketing
| Title: | Non-Financial Rewards to Motivate and Drive Performance |
| Publication: | IIE Solutions, 3/96 |
| Synopsis: | Sibson surveys of manufacturing companies showing that the traditional methods of recognition are no longer effective. Includes incentives for nonsales positions. |
| Title: | World Class Telemarketing Quality Assurance through Call Monitoring |
| Publication: | Direct Marketing, 9/96 |
| Synopsis: | How to monitor calls and use results to develop performance measures to use in recognition programs. |
| Title: | Tying It All Together |
| Publication: | Incentive, 10/96 |
| Synopsis: | How to combine different recognition programs into one. Case study of AirTouch Cellular using BI Performance Services One System program. |
| Title: | When Is Compensation ... |
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