O'Reilly logo

Communication Toolkit for Introverts by Patricia Weber

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

How to use a collaborative conflict style to negotiate

We can view negotiation as either competitive or collaborative. But in reality, negotiating is more like a tide with ebbs and flows. As the process flows, we will have to flow with it.

There are advantages introverts have in negotiating when we recognize certain traits we have and step them up to use in our everyday business negotiations. Getting to Yes, by Roger Fisher, William Ury, and Bruce Patton, is possibly the most referenced book for anyone who wants to negotiate in a collaborative way. Getting to Yes identifies a collaborative type of negotiation, with four specific points to use to best advance this kind of negotiation. We will explore these now.

People – separate people from the problem ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required