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Communication Toolkit for Introverts by Patricia Weber

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Styles of conflict management that can work for an introvert

My primary style of conflict management is often identified as a collaborator. It is a style I developed in a couple of decades of work experience and general life experience. This is a style that balances both assertiveness and cooperation. This "I win, you win" general approach takes more time and relies on trust and clear communication. Not every situation calls for this style and not everyone has it as their primary style.

If you or your company has access to one of the validated instruments such as the Thomas-Kilman Conflict Mode Instrument, the Rahim Organizational Conflict Inventory, or the Emotional Intelligence Test, it would be worth the time of about 30 minutes to more fully ...

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