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Communication Toolkit for Introverts by Patricia Weber

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Chapter 3. Confident to Communicate

 

"Confidence contributes more to conversation than wit."

 
 --Francois de La Rochefoucauld, 17th century French author

Who will listen to us in a business meeting if we sound less than confident? What will audience members walk away with from a presentation if our body language says we are not quite sure what we are saying? If we are in a conflict situation and lack confidence, what might be the kind of potential outcome? Why would the party across from us in a negotiation believe in either our knowledge or our conviction in the absence of confidence? How do we persuade someone to buy or act on our recommendations if we are second-guessing something we said?

In these essential skills of business place communication, ...

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