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Communication Strategies for Today's Managerial Leader by Deborah Britt Roebuck

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Appendix B

Common Errors Found in Written Documents

Completeness

Completeness means including only the necessary details and excluding the unnecessary. Answer the following questions: Who? What? Why? How? Where? When?

1. Too much, too little, misplaced, or omitted information or words.

You included either too much information, too little information, or information altering the meaning of the message. Some examples of altered meanings include generalizations, misleading statements, and contradictions.

2. Incorrect writing strategy is employed.

Given the anticipated audience’s reaction to your message, you did not use the correct writing strategy. Remember you have three primary writing strategies—direct, indirect persuasive, and indirect bad ...

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