Preface

Everyone has something to say, but not everyone communicates well.

Whether you are a good speaker or not, every person has a message that should be communicated and heard. Learning to communicate your message is much more challenging than it may seem. It takes self-reflection to discover your voice, and it takes courage and skill to use it. It is a skill that does not always come automatically.

Communication affects almost every part of the workplace. It can help us improve relationships and increase performance, or it can reduce trust, damage relationships, and ultimately lead to the failure of projects, teams, and organizations. Improving your communication skills takes the willingness to assess yourself honestly and the courage to ...

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