Communication Skills Training

Acknowledgments

I can’t help but think of the old saying that it takes a village to raise a child; in many ways this book was not written by me alone. Without the support of my friends, family, and colleagues this book would have taken an eternity to complete. Many thanks to my intern, Debby Tang, from the University of California, San Diego: your keen eye for detail and friendly disposition never failed, and your willingness and patience to deal with my crazy travel schedule was truly a lifesaver! Thanks also to the fabulous learning leaders and contributing authors: Rick Hicks, Dawn Mahoney, and Sharon Wingron. The ideas and activities you provided have added to the quality and strength of this book. Special thanks particularly to Ken Phillips ...