Appendix . Communication Skills Training

Effective interpersonal communication skills are key to success in both our professional and our personal lives. Communication Skills Training offers all the resources and tools needed to design effective communication skills training. Whether the members of your group or work team need to become more effective as presenters or negotiators, or just need to polish up their conflict resolution or assertiveness skills, Communication Skills Training will help you design just the right training workshop. Create and deploy a quick-fix, one-hour overview class about the art of effective communication for team members. Or develop a more robust two-day training session that covers all aspects of communication from ...

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