PREFACE

The learning and teaching of communications has generally been limited to the spoken and the written skills—presentations, group discussions, writing of letters, reports, etc. For students enrolled in professional courses, it extends to document writing or maybe, project writing. Experience, however, shows that a good communicator has more than just these skill sets. It is primarily an attitude, a willingness to communicate, share one's ideas and information that makes one a good communicator. Language and the knowledge of the various formalities associated with speaking and writing do matter. However, given the right attitudinal input, communication becomes much easier and one emerges as an effective communicator.

This book discusses ...

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