O'Reilly logo

Communication Skills for Managers, Fifth Edition by Janis Fisher Chan

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Post-Test

Communication Skills for Managers, Fifth Edition Course Code 95098

CREDIT: On successful completion of this post-test, you will receive 2 CEUs.

INSTRUCTIONS: Record your answers on one of the scannable answer forms enclosed with this course. Please follow the directions on the form carefully. Be sure to keep a copy of the completed answer forms for your records. No photocopies will be graded. When completed, mail your answer form to:

American Management AssociationEducational ServicesP.O. Box 359Natick, MA 01760

1. Which is an open-ended question?

(a) Do you think we will reach our sales goals this year?

(b) Can you finish the report by next Tuesday?

(c) What can you tell me about your experience?

(d) Have you ever facilitated a meeting? ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required