Section 2: Gaps in Building Relationships
One of the predominant reasons why communication gaps occur is the failure of the parties involved in a given relationship to communicate early and often. Early in the relationship, they neglect to communicate sufficiently to build understanding, trust, and respect. And thereafter, when they should be strengthening the relationship, they give little attention to assessing how they’re doing, to evaluating whether they’re in sync, to resolving their conflicts, or to discussing how they want to proceed. In short, they suffer from too little relationship-focused communication.
Of course, on occasion, less communication can be better than more, as I was reminded when I visited my dentist. The occasion was ...
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