Steven A. Beebe and Seth S. Frei
27Teaching Communication to Working Adults
Abstract: Communication skills are among the most important competencies for working adults and professionals to possess. To describe how those skills are developed, this chapter summarizes relevant adult learning theories anchored in both education and communication literatures. We review differences between education and workplace training, highlighting the distinctive nature of teaching communication skills to working adults. We also describe socialization processes that help new employees acquire workplace communication skills after joining a new organization. Finally, we identify and discuss selected methods and practices for teaching communication to adults in the ...
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