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Communication and Language Analysis in the Corporate World

Book Description

While personal variables like age, education, and gender are often thought to contribute to a person’s distinctive speech pattern, corporate environments often develop its own way of communication which include larger scale variables like the economy and organizational traditions. Communication and Language Analysis in the Corporate World provides insight into the verbiage of the corporate world and the influence of this environment for a person’s speech pattern, language, and terminology. This book will provide a guide for language researchers and business leaders alike so that they may find a way to communicate with everyone – customers, colleagues, and CEOs – effectively.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Book Series
  5. Preface
    1. STUDYING CORPORATE LIFE WITH
    2. WHY EXAMINE CORPORATIONS INSTITUTIONALLY?
    3. AN ALTERNATIVE WAY OF STUDYING CORPORATE LIFE
    4. USING DICTION TO STUDY CORPORATE LIFE
  6. Section 1: Assessing Corporate Narratives
    1. Chapter 1: Fund Manager Overconfidence and Investment Narratives
      1. ABSTRACT
      2. 1. INTRODUCTION
      3. 2. BACKGROUND
      4. 3. THE STRUCTURE OF FUND MANAGER NARRATIVES
      5. 4. OVERCONFIDENCE AND TONE OF FUND MANAGER NARRATIVES
      6. 5. DISCUSSION
    2. Chapter 2: Entrepreneurial Rhetoric and Business Plan Funding
      1. ABSTRACT
      2. INTRODUCTION
      3. RHETORICAL STRATEGY IN ENTREPRENEURIAL NARRATIVES
      4. RESEARCH METHOD
      5. RESULTS
      6. FUTURE RESEARCH DIRECTIONS
      7. CONCLUSION
    3. Chapter 3: Measuring the Tone of Accounting and Financial Narrative
      1. ABSTRACT
      2. INTRODUCTION
      3. FINANCIAL DISCLOSURE AND TONE
      4. REVIEW OF PRIOR RESEARCH
      5. CORRELATION AMONG ALTERNATIVE TONE MEASURES
      6. RELATION AMONG ALTERNATIVE TONE MEASURES: IMPACT OF DISCLOSURE LENGTH
      7. RELATIONSHIPS AMONG ALTERNATIVE TONE MEASURES: OTHER ASPECTS OF DISCLOSURE
      8. CONCLUSION
  7. Section 2: Judging CEO Credibility
    1. Chapter 4: The Impact of CEO Charismatic Rhetoric on Firm Performance
      1. ABSTRACT
      2. INTRODUCTION
      3. LITERATURE REVIEW AND HYPOTHESES
      4. METHODS
      5. ANALYSIS
      6. RESULTS
      7. DISCUSSION
      8. LIMITATIONS AND FUTURE DIRECTIONS
      9. CONCLUSION
    2. Chapter 5: Exploring Signs of Hubris in CEO Language
      1. ABSTRACT
      2. INTRODUCTION
      3. LINKING AND HUBRISTIC LANGUAGE
      4. RESEARCH METHOD
      5. RESULTS
      6. DISCUSSION AND FUTURE RESEARCH DIRECTIONS
    3. Chapter 6: Image Restoration and the Management of Reputation
      1. ABSTRACT
      2. INTRODUCTION
      3. REPUTATIONAL RISK AND IMAGE RESTORATION STRATEGIES
      4. ANALYSING THE NORTHERN ROCK PRESS RELEASES
      5. FUTURE RESEARCH DIRECTIONS
      6. CONCLUSION
  8. Section 3: Calculating Earnings Dynamics
    1. Chapter 7: Linguistic Certainty in Managerial Announcements
      1. ABSTRACT
      2. INTRODUCTION
      3. PRIOR LITERATURE RELATING LINGUISTIC UNCERTAINTY TO ECONOMIC RISK
      4. RELATIONS BETWEEN LINGUISTIC UNCERTAINTY IN MANAGEMENT FORECASTS AND MEASURES OF ECONOMIC RISK
      5. DIRECTIONS FOR FUTURE RESEARCH
      6. CONCLUSION
    2. Chapter 8: A Review of Textual Analysis in Economics and Finance
      1. ABSTRACT
      2. INTRODUCTION
      3. TEXTUAL TONES MOST COMMONLY USED IN FINANCE AND ECONOMICS: NEGATIVITY, POSITIVITY, AND UNCERTAINTY
      4. LINGUISTIC ANALYSIS METHODS USED IN FINANCE AND ECONOMICS
      5. REVIEW OF THE METHODS AND FINDINGS OF EIGHT STUDIES
      6. CURRENT LIMITATIONS
      7. FUTURE RESEARCH DIRECTIONS
      8. CONCLUSION
    3. Chapter 9: Optimal Portfolio Construction Using Qualitative and Quantitative Signals
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. RESEARCH METHODS AND FINDINGS
      5. CONCLUSION
  9. Section 4: Capturing Shareholders’ Perceptions
    1. Chapter 10: Managerial Disclosures and Corporate Control
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. FUTURE RESEARCH DIRECTIONS
      5. CONCLUSION
    2. Chapter 11: Corporate Persona and Optimistic Language in Annual Reports
      1. ABSTRACT
      2. INTRODUCTION
      3. MAIN FOCUS OF THE ARTICLE
      4. ORGANIZATIONAL IDENTITY AND CORPORATE PERSONA
      5. HYPOTHESES REGARDING OPTIMISM
      6. INSTITUTIONAL THEORY
      7. METHOD
      8. CONCLUSION
      9. SUMMARY
    3. Chapter 12: Executives’ Use of Emotional Language and Investor Reactions
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. METHODOLOGY
      5. RESULTS
      6. CONCLUSION AND FUTURE RESEARCH DIRECTIONS
  10. Section 5: Gauging Corporate Responsibility
    1. Chapter 13: Environmental Disclosures and Impression Management
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. RESEARCH ISSUES WHEN STUDYING CORPORATE ENVIRONMENTAL DISCLOSURE
      5. USING DICTION TO ANALYZE CORPORATE ENVIRONMENTAL DISCLOSURES IN CHO, ROBERTS AND PATTEN (2010)
      6. FUTURE DIRECTIONS
      7. CONCLUSION
    2. Chapter 14: Negotiating Corporate Social Responsibility Reporting
      1. ABSTRACT
      2. INTRODUCTION
      3. METHODS
      4. ANALYSIS AND RESULTS
      5. DISCUSSION
    3. Chapter 15: Disclosure Alignment and Transparency Signaling in CSR Reports
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. EMPIRICAL RESEARCH
      5. RESULTS
      6. DISCUSSION
      7. CONCLUSION
  11. Section 6: Investigating Adverse Events
    1. Chapter 16: The Content of IMF Staff Reports for Euro Area Countries
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. MEASURING COMMUNICATION
      5. FUTURE RESEARCH DIRECTIONS
      6. CONCLUSION
    2. Chapter 17: The Global Financial Crisis and Central Bank Speak
      1. ABSTRACT
      2. INTRODUCTION
      3. 1. CENTRAL BANK COMMUNICATION TACTICS
      4. 2. DATA AND ECONOMETRIC SPECIFICATION
      5. 3. EMPIRICAL RESULTS
      6. 4. CONCLUSION
    3. Chapter 18: Fraud Detection and Corporate Filings
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. MAIN FOCUS
      5. FUTURE RESEARCH DIRECTIONS
      6. CONCLUSION
  12. Section 7: Reactions
    1. Chapter 19: From Words to Integers and Beyond in Corporate Life
      1. ABSTRACT
      2. INTRODUCTION
      3. THE LAUNCHPAD: AN INITIAL APPRECIATION
      4. ENDURING ASSUMPTIONS
      5. ENDURING CHALLENGES AND NEW FRONTIERS
      6. CONCLUSION
    2. Chapter 20: Reliability and Validity in Automated Content Analysis
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. RELIABILITY, ITEM LENGTH, AND SAMPLE SIZE
      5. VALIDITY THROUGH TRIANGULATION
      6. FUTURE DIRECTIONS
      7. CONCLUSION
  13. Compilation of References
  14. About the Contributors