Chapter 11. Usability Plans

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A document describing the objectives and approach for conducting a usability test.

The usability test plan describes the goals, method, and approach for a usability test. The test plan includes several different components, from profiles of participants to an outline of a discussion with users. The test plan described here incorporates test objectives, test logistics, user profiles, and the script.

Usability testing is an essential part of the web design diet. In a nutshell, it’s a technique for soliciting feedback on the design of a web site. Usability testing is usually conducted on one participant at a time and ...

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